State Farm® Insurance Agent Stephen Quiles
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Izaih Jock
July 23, 2026
5
out of
5
rating by Izaih Jock
"Stephen Quiles got me an affordable policy. The office is very friendly and knowledgeable. They are the best insurance agents in the North Country"
We responded:
"Izaih, thank you for taking the time to leave us a review! I'm happy to hear that you found a policy that works for you and that our team made you feel welcome. We strive to provide the best service in the North Country. Let us know if we can help with anything else!"
Jill Benham
July 22, 2026
5
out of
5
rating by Jill Benham
"Stephen Quiles and his team treat every client like family. Not only do they offer competitive rates, but their customer service is truly second to none. They take the time to answer questions, educate you on your options, and make sure you feel confident every step of the way. Everyone is welcoming, knowledgeable, and genuinely cares about their clients. I highly recommend Stephen and his entire team!"
We responded:
"Thank you, Jill! I'm really happy to hear that you feel like part of the family with us. We strive to provide not only competitive rates but also exceptional service by answering questions and ensuring confidence in your choices. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Konnor Baker
July 21, 2026
5
out of
5
rating by Konnor Baker
"Stephen and his team are absolutely wonderful! I have a range of policies with his office. They are extremely knowledgeable anytime I have questions or need guidance. They truly are the best insurance agents in Plattsburgh."
We responded:
"Konnor, thank you for taking the time to leave us a review! I'm happy to hear that you find our team knowledgeable and helpful with your policies. We strive to provide the best service in Plattsburgh, and your feedback means a lot to us. Let us know if we can help with anything else!"
Carrie Bednarz
July 14, 2026
5
out of
5
rating by Carrie Bednarz
"Stevie is so much more than a good neighbor—he truly makes you feel like family. He is always available to offer guidance, answer questions, and go above and beyond to make sure you feel supported and taken care of. His entire staff is just as wonderful, friendly, and helpful. I highly recommend Stevie and his amazing team to anyone looking for an insurance agent who genuinely cares about his clients!"
We responded:
"Thank you for such a thoughtful review, Carrie! I'm really happy to hear that you feel like part of our family and we have been able to provide the support and care you deserve. Your recommendation means a lot to us. We're always here if you need anything else! Thanks for choosing us!"
Chase Sawyer
June 19, 2026
5
out of
5
rating by Chase Sawyer
"Joe was very helpful and efficient. I was able to get my new policy set up with no hassle."
We responded:
"Chase, thank you for taking the time to leave us a review! I'm happy to know that setting up your new policy was smooth and efficient. Let us know if we can help with anything else!"
Steven Geddes
June 18, 2026
5
out of
5
rating by Steven Geddes
"Stephen has both the in-depth knowledge of insurance and the ability to communicate to someone like me. No small feat. Insurance is something we all need to have So it’s nice to know What you’re buying so you know what’s available when you need it. Highly recommend him."
We responded:
"Thank you, Steven! It was my pleasure. I'm glad I was helpful; that's definitely important to me that you understand what you're getting. Your recommendation means a lot."
Tony
June 13, 2026
5
out of
5
rating by Tony
"The best customer service period."
We responded:
"Tony, thank you for the 5 stars! I'm happy to hear that you consider our customer service the best. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
robert navaroli
June 11, 2026
5
out of
5
rating by robert navaroli
"Stephen Quiles State Farm is the best insurance agency in the plattsburgh area. They are very helpful and thoughtful when I deal with them. They are also extremely knowledgeable and are always available for questions. I couldn’t ask for a better insurance agent"
We responded:
"Thank you, Robert! I'm really happy to hear that you find our team helpful and knowledgeable. We always strive to be available and thoughtful in our interactions. It's great to know we're meeting your expectations. Let us know if we can help with anything else!"
Matt St.clair
June 11, 2026
5
out of
5
rating by Matt St.clair
"STEPHEN, Olivia and their team have been outstanding to work with over the course of the last few years that I’ve worked with them always quick to respond and they get me whatever I need right away. I would highly recommend them for anybody on any of their insurance needs."
We responded:
"Thank you, Matt, for sharing your experience! I'm really happy to hear that our team, including Olivia, has been able to assist you promptly and meet your insurance needs over the years. Your recommendation means a lot to us. We're always here to help if anything comes up!"
Christopher Frennier
June 10, 2026
5
out of
5
rating by Christopher Frennier
"Awesome to work with!"
We responded:
"Christopher, thank you for the 5 stars! I'm happy to hear you had a great experience working with us. Let us know if we can help with anything else!"
Kelsey McKee
June 3, 2026
5
out of
5
rating by Kelsey McKee
"The team is always friendly, knowledgeable, and quick to help with any questions about my auto and renter’s insurance. They always make sure I’m receiving all eligible discounts and help me get the best value for my coverage.They make the process easy and provide outstanding customer service.
I Highly recommend!"
We responded:
"Thank you, Kelsey, for your wonderful review! I'm happy to hear that our team has been able to provide you with friendly and knowledgeable service while helping you with your auto and renter’s insurance. We always aim to make the process easy and ensure you're getting the best value. Your recommendation means a lot to us. We're always happy to help if anything comes up."
Carol Lagrave
May 29, 2026
5
out of
5
rating by Carol Lagrave
"Best ins company hands down. .fast efficient and always professional . Olivia is always on top of things when there’s a change or is just needed. I highly recommend this company."
We responded:
"Thank you, Carol! I'm really happy to hear that you've had such a positive experience with our office. Olivia is indeed fantastic at keeping everything running smoothly. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Christina
May 29, 2026
5
out of
5
rating by Christina
"I've always had great experiences with the staff at this office. The woman I usually speak with is consistently responsive, knowledgeable, and she always follows through. Excellent customer service and communication every time. Highly recommend!"
We responded:
"Thank you, Christina! I'm happy to hear that you've consistently had great experiences with our team. It's wonderful to know that our staff's responsiveness and knowledge have made a positive impact. We appreciate your recommendation and support. Feel free to reach out if you need anything else!"
Solomon guerin
May 29, 2026
5
out of
5
rating by Solomon guerin
"The staff at Stephen quills State farm insurance is very personable they're very respectful and they truly listen to what you have to say and how they can help you best"
We responded:
"Thank you, Solomon, for taking the time to leave us a review! I'm happy to hear that you found our staff personable and respectful. We always aim to listen and provide the best assistance possible. We appreciate your support!"
Allison Moore
May 29, 2026
5
out of
5
rating by Allison Moore
"Thank you Olivia for getting me insurance that meets my needs! I have 3 policies with State Farm: renters, life, and car. All offer great coverage and are affordable!"
We responded:
"Allison, thank you for taking the time to leave us a review! I'm happy to hear that Olivia was able to help you find the right insurance policies. It's great to know that you're satisfied with the coverage and affordability of your renters, life, and car insurance. We're always here if you need anything else!"
Lynda ManyFeathers
May 29, 2026
5
out of
5
rating by Lynda ManyFeathers
"I absolutely love this place. Would not ever go anywhere else. They are the friendliest most helpful people I’ve ever dealt with in any company. And I love that when you call an actual human answers the phone!"
We responded:
"Hey, Lynda! Thank you for such a wonderful review and for trusting us with your car and renter’s insurance needs. It means so much to hear that you enjoy working with our office and appreciate the friendly, helpful service you receive. We love being able to provide a personal touch, and we're grateful for your continued support and kind words."
L M
May 28, 2026
5
out of
5
rating by L M
"Love this office. Have been a customer since 2016. Best insurance in the area! The customer service is outstanding and they definitely take care of their customers. No matter the price you get when you shop around you can’t put a price on the service and convenience of this local agent and his employees. Highly recommended!"
We responded:
"Thank you! I'm really happy to hear that you've had such a positive experience with our office since 2016. We strive to provide outstanding customer service and it's great to know that you feel well taken care of by our team. Your recommendation means a lot to us. We're always here if you need anything else!"
Hunter Acostamadiedo
April 17, 2026
5
out of
5
rating by Hunter Acostamadiedo
"Joe is the coolest insurance salesman and Stephen is a pretty cool insurance agent. They also sometimes have cute puppies in the office. 10/10"
We responded:
"Hunter, thank you for your fantastic review! I'm happy to hear that we could make your experience enjoyable. And yes, the puppies do add a special touch to the office! Let us know if there's anything else we can do for you."
Olivia Winterbottom
April 17, 2026
5
out of
5
rating by Olivia Winterbottom
"We are the best!"
We responded:
"Thank you, Olivia! I'm so happy to know you feel that way about our service. We’re always here to help with any of your insurance needs. Thanks for choosing us!"
Sam Hollingsworth
April 10, 2026
5
out of
5
rating by Sam Hollingsworth
"The best for insurance. Incredibly reliable, great communication, and an insurance provider that truly cares about its clients. I can't recommend Stephen's team any more than I already do. I am a lifer here. Olivia and Hannah are exceptional and I can't thank them enough for everything."
We responded:
"Thanks for your kind words Sam. We appreciate your business!"
Anne Schiraldi
March 25, 2026
5
out of
5
rating by Anne Schiraldi
"I was talking to Olivia about our current insurance one day and she told us that we weren't covered for hitting deer! After hearing this it was super easy to transition to State Farm! Stephen and his employees have been fantastic! They go above and beyond to make sure you never miss a payment! They are always available for everything Insurance! A+++"
We responded:
"Thank you for your wonderful feedback, Anne! I'm glad Olivia was able to assist you with your insurance needs and make the transition smooth. It's great to know that our team has been able to provide the support you need. We're always here for any insurance questions or assistance you might need. Thanks for choosing us!"
hannah dyer
March 24, 2026
5
out of
5
rating by hannah dyer
"Quick fast easy quotes and affordable plan. Olivia helped me at every point and made the process extremely easy."
We responded:
"Thank you for your review, Hannah! I'm glad to hear that Olivia was able to assist you effectively and make the process smooth. We appreciate your feedback and are happy you found our quotes quick and affordable. If you have any more questions or need further assistance, feel free to reach out anytime!"
CSBE Partnership
March 24, 2026
5
out of
5
rating by CSBE Partnership
"I love Olivia and Stephen. They have saved me a ton of money with better coverage. My favorite service is the ease in putting my summer car in storage and then back on the road. The "out of service credits" really add up. Last, get the State Farm credit card and earn money just paying your bill."
We responded:
"Thank you! I'm happy to hear that Olivia and I have been able to help you save money while providing better coverage. It's great that you find the process of managing your summer car so convenient. If you need anything else, feel free to reach out!"
Katie Steffy
March 24, 2026
5
out of
5
rating by Katie Steffy
"I’ve been working with this office for about 8 years and have always been treated like a VIP when walking in the doors or getting a call to make sure I’m in the loop with all the opportunities they have to offer me. They’ve not only saved me money but have helped me learn along the way. Special shout out to Steve & Olivia!!!"
We responded:
"Thank you for your wonderful review, Katie! I'm so happy to hear that you've felt like a VIP with us for the past 8 years. Olivia & I are truly dedicated to providing exceptional service, and I'm glad we've been able to assist you in saving money and learning along the way. If there's anything else we can do for you, just let us know!"
Heather Labarre
March 24, 2026
5
out of
5
rating by Heather Labarre
"Olivia at State Farm is great to work with!"
We responded:
"Thank you, Heather! I'm glad to hear that Olivia has been great to work with. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"